How would you like it if employees learned to solve problems while incorporating the team's perspective and not just their own?
EDSI utilizes an interactive job simulation, Business Quest, to help individuals demonstrate their ability to assess and solve problems, as well as their general ability to learn. Job simulations are based on the principle that the best way of predicting job success is to give an individual tasks to do that are representative of the types of activities they might have to do in a particular job. By putting a job candidate in an online environment that mirrors the work they will be performing if hired, employers are able to make smarter hiring decisions in less time. Furthermore, candidates gain a more accurate perspective of the job they are seeking, which helps to reduce employee turnover. Business Quest allows clients to work in teams to complete a series of online activities that provide them opportunities to make customer service decisions.